Fees

Choose a plan that works for you!

BEFORE BUYING a lesson package BOOK A FREE TRIAL to know your level and goals, and immediately you will get an email with instructions. 

IMPORTANT: Lesson packages are to be paid for in advance.  You can cancel or change your lessons with 24 hours’ notice.

Check out our Terms and conditions for more information.

General Questions

 

FAQ

How does work a free trial lesson?

Fill in the form to receive an email for booking your trial lesson , and will be evaluated the level, needs, and study method for 30 minutes for a professional tutor.  

Payments

Payments for lessons are via PayPal, is the faster, safer way to  make an online payment, via debit or credit card or bank transfer. Contact us if you would like to pay by bank transfer or Transferwise.

All transactions are final. There are no refunds for classes.

How can I pay a lesson package?

Go to the “fees” section and choose the package you would like to buy When the PayPal payment window opens you decide whether to sign in using your account or pay with a debit or credit card without logging in. All the transactions are subjected to the PayPal privacy policy.

Do lesson packages expire?

Lesson packages on SpanishAu are valid for six (6) months.

Can I can cancel a lesson?

Cancellation and change policy is 24 hours in advance by email.  If you cancel with less than 24-hour notice, the lesson hour(s) booked will be deducted from your total paid hours.

How does work a lesson?

Our Spanish lessons are Live Class led online by an experienced Spanish tutor. You will need a computer, a good internet connection, a microphone, a speaker and a webcam. 

What about if tutor cancel a lesson?

You will be entitled to reschedule a future class without any deduction from your total paid hours.

Also, we will provide a make-up lesson if we cancel the lesson due to any unforeseen situations (power cut, internet connection, natural disasters, teacher illness, etc.).

What happens if I am late or don't show up for a class?

The lesson will be considered void if the student does not appear 15 minutes after the scheduled start time. That specific class is subsequently not reschedulable.

¡Holaa! 🙂

Spanish is a rich and beautiful language that is spoken across a number of different countries around the world.

Let’s learn together!

info@spanishau.com

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